The Small Print

Happiness Policy

We have a 100% happiness guarantee. If for any reason you are not completely satisfied with your experience with Ballard Kayak, please inform us promptly so we can address the unhappiness. To remedy your unhappiness, your next Ballard Kayak experience is on us. 

Cancellation Policy

 

Tour and rental fees are fully refundable up until 48 hours prior to the start of the tour or rental. Cancellations within 48 hours and no-shows are not refundable.

Corporate Events: For groups of 6 and more, an initial deposit of 50% is required upon signing the contract. The balance is due prior to the start of the event. All deposits are fully refundable up until 15 days prior to the event. Cancellations within 15 days will be refundable at the discretion of Ballard Kayak. Our goal will be to re-book the date and if possible refund your deposit. Cancellations within 5 days of the event are nonrefundable.
 
If your rental, tour or group outing is cancelled by Ballard Kayak due to weather, technical issues or any other reason, our goal will be to re-schedule. If that is not an option, we will provide a refund or voucher of equal value. 

Waiver 

We require a signed waiver from each individual who uses any of Ballard Kayak’s equipment. Click here for a copy of the waiver, for informational purposes only. 

Location

Shilshole Bay Marina, W-dock

7901 Seaview Ave NW

(By the Corinthian Yacht Club, just South of Golden Gardens)

Hours

TOURS:

Tours are open!

Everyday BUT Tuesdays.

RENTALS:

Open for Rentals.

10am - Dusk, Wed - Sun!

By Online or Phone Reservation Only.

*Up-to-date closures due to weather HERE

Contact Us
(206) 494-3353

info@ballardkayak.com

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© 2016 by Ballard Kayak